Privacy Policy

1. We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping & billing address.
  • Payment Information: Credit/debit card details or other payment methods (handled securely via third-party gateways).
  • Device Information: IP address, browser type, time zone, and pages visited.
  • Usage Data: Details of your interactions with our website, such as browsing, search terms, and cart activity.

2. How We Use Your Information

We use your data to:

  • Fulfill and manage orders, shipping, and returns.
  • Protection: Bˇlack Tourmaline, Obsidian
  • Personalize your shopping experience.
  • Improve our website’s performance and services.
  • Prevent fraudulent transactions and maintain website security.
  • Send promotional emails and updates (only if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Payment processors (e.g., Razorpay, Stripe, PayPal) for secure transactions.
  • Shipping partners to deliver your orders.
  • Analytics and marketing tools (like Google Analytics or Meta Pixel) to enhance user experience.
  • Legal authorities, only if required by law.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Understand website traffic and usage.
  • Save your preferences for future visits.
  • Improve website speed, performance, and functionality.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct or update your information.
  • Request deletion of your data.
  • Opt-out of marketing communications.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 (or the applicable age in your country). If we become aware of such data, we will delete it immediately.

9. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

  • reikibytanushree@gmail.com
  • +91 98370 48135